One of the features of the neo-liberal capitalist worldview is that it regards poor public services as the norm. A good, efficient and popular public service is, according to their ideology, a contradiction. Therefore do not be at all surprised when public services that are well-run, inexpensive and much used get undermined. It's not an accident, it's not (entirely) stupidity. It's deliberate, it's policy.
Any curbs on the ransacking of public provision are not through tender-heartedness, but because Neo-Liberals of both parties want to be re-elected.